The information Electric Ease collects can be described as Personal Information and Non-Personal Information, as well as Operations Data (which may or may not be personally identifiable). We collect this information when you provide it to us or when you use our products or services.
“Personal Information” is information that can be used to identify, locate, or contact you, a natural person, as well as any other information about you that we may connect with Personal Information. For example, Personal Information that we collect includes:
Contact information such as your name, phone number, physical address, email address, username, and password;
Relationship information such as your preferences or potential interest in Electric Ease products and services;
Transactional information such as purchases, services requested, customer service inquiries, and other customer account information; and Financial information such as credit card, banking, or financing information.
“Non-Personal Information,” on the other hand, is information that does not identify you as a natural person and is not identifiable to you a natural person. For example, Non-Personal Information that we collect includes:
Cookies and other similar tracking technologies used in a non-identifiable way; Information we anonymize by rendering it unidentifiable to a natural person; Information we aggregate by combining it with other data in such a way that no natural person can be identified or linked to any specific information; and The name, form, contact details, transaction history, or financial information of legal persons.
“Operations Data” is data concerning your jobs that you input into Electric Ease’s products and services. Operations Data may include employee timecards and scheduling, the parts used on certain jobs, price estimates, overruns, values, and other job-related information including any information you provide via Electric Ease’s web-based software or mobile application. Operations Data, depending on the specific situation, may or may not be identifiable to a natural person.
Electric Ease collects and otherwise Processes Personal Information and Operations Data in identifiable forms for a variety of purposes, depending on the information being Processed. In particular, Electric Ease Processes this information to perform under its contractual obligations to you, providing the products and services you have purchased and Processing information as may be necessary to provide you with the products and services and support you in their use. Electric Ease also Processes information given its legitimate interest in improving its products and services, enhancing customer experience, and identifying and marketing certain products and services to you. Finally, Electric Ease may Process information as necessary to comply with a legal obligation.
To summarize, Processes Personal Information and Operations Data in identifiable form for the following purposes:
With respect to Non-Personal Information and Operations Data not in identifiable form, because this information does not identify a natural person Electric Ease may use and Process it for any purpose. Electric Ease expressly reserves the right to use anonymized or aggregated information to improve or develop its products and services, create and publish reports, conduct statistical analyses about customers and equipment, monitor industry trends, and otherwise engage in activities that do not result in the disclosure of identifiable information.
To be clear, Electric Ease is committed to respecting its customer’s privacy and will only Process your Personal Information or Operations Data in identifiable form for the reasons disclosed herein, and then only in the context of your customer relationship with Electric Ease. Electric Ease will not sell, rent, or lease your Personal Information or Operations Data in identifiable form to others.
To provide certain products and services, Electric Ease may share information with third parties who provide services to us, such as the manufacturers, distributors, and operators of hardware and software used in our online dashboard and mobile application. Any third party with whom we share identifiable information will only have access necessary to perform specific tasks on our behalf, will only use the information for this purpose, and will protect your information at least to the same extent that we do.
Electric Ease may share information to comply with our legal obligations, such as to respond to lawful requests and legal processes. In the event we are asked to disclose your Personal Information, we will attempt to validate the request and inform you of it.
Finally, Electric Ease may disclose information where needed to affect the sale or transfer of its assets, enforce its rights, protect its property, or protect the rights, property, or safety of others, or as needed to support external auditing, compliance, and corporate governance functions.
If Electric Ease needs to share your information for a purpose not identified here, we will obtain your consent and disclose this purpose at the time of obtaining your consent. For example, Electric Ease may wish to use your information in demonstrations or other marketing materials and will contact you before doing so.
Your first choice is always to limit the information you provide. You may also opt-out of certain marketing information by visiting our website and communicating your choices to us, or by clicking “unsubscribe” at the bottom of marketing emails you might receive.
Regarding cookies and other tracking technologies, you can manage these by adjusting the settings on your browser, commonly referred to as the browser’s “Do Not Track” settings. All browsers are different, so you may need to visit the “help” section of your browser to learn more about cookie preferences and other privacy settings that may be available. You can also manage how your mobile device and mobile browser share location information with Electric Ease, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn more. In general, Electric Ease will comply with your browser’s “Do Not Track” settings.
Electric Ease complies with applicable law regarding your ability to access, correct, and delete your identifiable information. If you have an online account, you may be able to log into your account to access and update certain information provided. For identifiable information that is not linked to an online account, please contact us directly.
Subject to the specific terms of your agreement related to the collection of Operations Data, you may be able to opt-out of sharing this information with Electric Ease. If you choose to do so, you may no longer have access to this data and would no longer be able to use certain products or services that rely on this data.
Electric Ease does not intend to collect Personal Information from children aged 16 and under. If you believe a child is providing us Personal Information, please contact us directly so we may investigate and delete it.
For assistance with exercising your personal information choices, or if you have any questions about these choices, please contact us.
In addition, to the extent that we process any of your personal information on the basis of your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing that was based on your consent before its withdrawal.
If you are a natural person residing in the EU and at any time you believe we have violated one of your rights listed above, or if you believe we are in violation of one or more of the provisions of the GDPR, you have the right to lodge a complaint with a Data Protection Authority. More information about the Data Protection Authorities can be found at https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-are-data-protection-authorities-dpas_en.
We will not discriminate against you for exercising any of your CCPA rights.
In addition, California’s “Shine the Light” law permits you to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
To make a request regarding any of these rights or to ask questions or provide comments about this Privacy Notice for California Residents, please contact us.
It is our policy to post any changes to this Privacy Notice on this page. We may or may not contact you directly concerning significant changes. We encourage you to visit this page periodically and check for changes. To the extent permitted by law, your continued use of our services after a change is deemed to be your consent to any such change.